Full Job Description
Responsibly manage and supervise all Culinary Service staff including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and corrective action consistent with company policy.
Meet regularly with residents and family members to confirm that high satisfaction levels are maintained.
Work with the wait staff to ensure that they have a clear understanding of how to provide high levels of customer service.
Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents’ and/or guests’ expectation.
Assist Kitchen and Restaurant staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen ans/or dining room if needed.
Work with the Executive Director and front line staff to obtain and maintatin department customer satisfaction and department of health survey levels at or above designated scores.
Delegate tasks to all staff so that the kitchen and restaurant areas are maintained at the highest levels of cleanliness and quality at all times.
Ensure that all food is prepared, stored, and servec according to Serve Safe Standards and with provincial and/or local health code requirements.
Maintain employee satisfaction scores at or above designated scores.
Interview and hire staff for the Culinary Services department.
Conduct and participate in monthly department meetings/in-services.
Understand and maintain monthly and annual budgets for the Culinary Services department, including producing written documentation of monthly spend on food, supplies, and labor.
Work with the staff and residents in the planning and development of recipes and menus based on resident likes and dislikes and monthly budgets.
Ensure that all staff uses and maintains equipment properly to avoid damage and costly repairs.
Maintain the appropriate inventory of kitchen supplies, small wares and table ware.
Responsible for ensureing that purchasing standards are maintained and that appropriate vendors are used at all times. Maintain strong and positive relationships with all vendors.
Assist in planning, preparation, and execution of Engage Life events, special events, banquets, and theme meals.
Work closely with the Community Sales Lead and community staff to market the community.
Ensure that the kitchen and restaurant staff understands Company expectations and first impression requirements.
May perform other duties as needed and/or assigned.
High School Diploma or General Education Degree (GED).
Communicate effectively in English, verbally and in writing, with residents, staff, and vendors.
Culinary Experience in the hospitality industry is needed.
Demonstrated experience in supervising staff and working in a team setting.
Serve Safe Certification.
Strong organization, detail orientation, and time management skills.
Basic Computer skills – Microsoft word, Outlook, and Excel
Able to build positive and strong relationships with employees, coworkers and residents.
Able to work in a demanding environment and juggle multiple competing tasks and demands.
Accept direction from superiors or other experienced staff.
Share job knowledge or resident information with others as needed.
Give and welcome feedback.
Able to resolve problems of dissatisfied customers and/or employees.
Self-motivated and self-directed.
Focused and dedicated to provide excellent customer service.
Able to delegate and hold staff accountable efficiently and respectfully.
Must demonstrate high standards of ethics and personal accountability.
Must have or be willing to get a COVID-19 vaccine, subject to legal requirements.
Job Type: Full-time
Pay: $48,000.00-$56,000.00 per year
8 hour shift
Supplemental pay types:
Ability to commute/relocate:
from any country
Cooking: 1 year (preferred)
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